
By Bob Weiss
To get maximum marketing value from an open house or holiday party-the most expensive business development efforts in which most law firms engage-hold an all-attorney meeting several days before to review which clients and referral sources will be attending.
At this meeting, have each lawyer (quickly) explain the nature of their client's business operations, what they know of the client's business plan, the services that the firm provides the client, and what additional services the firm might offer. A client you have defended in litigation for many years may have decided to expand regionally and need help with transactions, or be facing management succession issues and need tax and estate planning.
If the need for additional services is on the horizon, make it a priority to introduce a new lawyer who can help the existing client at your event. (Warning: make sure the new lawyer studies the client-do a Google search, at a minimum before the event. This will ensure the lawyer can demonstrate knowledge of the client's industry, competition and operations.)
When you are done with this meeting, expect that a few prime cross-selling opportunities will have been identified. Most important, your lawyers will know the firm's clients better than ever and understand what they do and what the firm does for them. That knowledge will help everyone market the firm not only at your open house or holiday party, but all year long.
(Don't focus just on potential clients. Referrals sources are part of this same equation-discuss them at your pre-event meeting and make efforts to cross-sell them, as well.)
ALYN-WEISS & ASSOCIATES, INC.
Public Relations | Marketing
1331 - 17th Street, Suite 410
Denver, CO 80202
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Alyn-Weiss & Associates, Inc.
1331 - 17th Street Suite 410
Denver, Colorado 80202
303.298.1676